How do I order
- Purchase product(s), then fill out the shipping and billing information.
- An order confirmation email will be sent to you with an email address to send your interac etransfer to.
- A confirmation email will be sent once funds are accepted & within 24 hours your tracking code will be sent.
- Your product(s) will be sent in twice vacuum-sealed packaging and is guaranteed to be scentless for your confidentiality.
Is ordering through Goldbuds.com safe?
Ordering cannabis in the mail has become one of the most popular ways in Canada. With over 100 online dispensaries, we have never had an issue. However, sometimes Canada Post will seize and destroy orders with no legal enforcement. Which is why we double seal and personally insure all orders up to $795. (Your tracking code cannot say that the item has been delivered. We are not liable for thefts after the mailman drop off your order. To ensure that this doesn’t happen, we would advise to select the “signature required” option.
I am from Yukon/NWT/Nunavut/Northern Ontario, Northern Quebec. Is there anything I should know?
You will need to select the “ship in box” option which costs $10 more.
How confidential/private is the packaging/ labeling of my product?
Packages are double sealed so they are odorless and sent through Canada Post Express (1-3 business days) in standard packaging that does not disclose the contents on the package or labelling. We have an industry-leading success rate with our shipping methods!
You get free shipping on orders $200.00 and above within Canada. Orders below $200 have a $16.99 flat rate shipping charge.
How much does shipping cost?
How long does shipping take?
If we receive your order and payment by our 1PM PST cutoff time, your order will ship that business day. If we receive your order and payment after 1PM PST, your order will ship the next business day. (Business days refer to Monday-Friday). Shipping is express (1-4 business days).
My package is travelling to another city when tracking. Why is this happening?
This is likely human error by Canada Post. This can occur because the postal worker may handle the postal code incorrectly. If they are off my one letter or digit, then the package will go to another city. This results in a rerouting delay of 1-2 days before the package is sent to the right destination.
What if my package goes missing?
All customers receive a tracking code once payment is received and their order is processed. Tracking codes are accessible with by 4pm PST on the day it is sent out. At times, delays at Canada Post may result in the package being delivered even before the tracking number is uploaded onto the site. If you do not receive your package within 4 business days, please contact us at firstname.lastname@example.org and we will follow up with it for you. Any orders confirmed “Missing” will have up to $795 insurance coverage. Your address MUST be correctly filled. We are not responsible if the shipment was made to an address which was incorrectly filled out nor can we insure any orders sent to any government controlled drug & alcohol-free Native Indian reserves.
I received a different item than what I ordered. How come?
We try our best to fulfill all orders, however, at times, certain inventory may be out of stock. In most case, since the customer already sent payment, it would be troublesome to cancel the payment and resend. Therefore at times, we reserve the right to substitute an out-of-stock item for a similar product of equal or higher value. If such a product is not available, a store credit will be issued.
I don't have a Canadian shipping address. Can I still buy from your site?
Sorry, we can only ship to a Canadian address.
What payments do you accept?
Interac etransfer Bitcoin (5% surcharge on Bitcoin purchases)
How does the Referral System work?
Our new referral system is here to help you and your friends receive more discounts for shopping at Goldbuds. Does your roommate trudge through Canadian blizzards every week to buy their cannabis products from the dispensary across town? Refer them to Goldbuds where we have a far greater selection than what can be found at most storefronts. Not only do they get a better variety of product; you will earn $20 off towards your next order for every friend you refer! Your friend will need to make a purchase of $100 or more (not counting shipping fee) in order for you to get to the $20 coupon. Feel free to use multiple referral discounts on a single order.
What are Goldbucks?
Goldbucks is our loyalty reward program. You earn 1 Goldbucks for every dollar you spend. 100 Goldbucks can be redeemed for $5 credit towards your next order. Once your order is shipped out, all the points earned for that order will be credited to your account. You have 60 days to spend the Goldbucks, otherwise, it will expire.